Frequently asked questions
Clear answers, before the call.
If your question is not here, send it directly. We would rather give you a precise answer than force your business into a generic one.
Working together
How much does this cost?
It depends on the scope. After the strategy call, you will get a fixed price. We only recommend the pieces that fit the jobs you want and the market you serve.
Am I locked into a contract?
We keep terms clear before work begins and do not hide long commitments in fine print. The exact term depends on the engagement and will be written into your agreement.
Who actually works on my account?
You work directly with the person making changes in your account. There is no account-manager handoff or ticket queue between you and the work.
How fast will I see results?
A site and campaign can usually be live within two weeks once we have access and approvals. Lead volume depends on demand, competition, budget, and how quickly your team answers.
What do you need from me each month?
Fast feedback on lead quality, access to the right accounts, and honest updates about which jobs are profitable. We handle the routine build and optimization work.
What happens if I want to leave?
You keep your site, domain, ad account, and CRM data. We provide a clean handoff so the work can continue without holding your assets hostage.
Google Ads
Is my ad budget separate from your fee?
Yes. Your ad spend is paid directly to Google and is separate from the management fee. That keeps ownership and billing transparent.
How do I know a lead actually came from the ads?
We track calls and forms back to the campaign and search term where possible. The goal is to connect spend to real inquiries, not just report clicks.
Can't Google just run the ads for me automatically?
Google can automate bidding and targeting, but its goal is to spend the budget, not protect your margins. We review search terms, locations, and lead quality to cut waste.
What's a realistic monthly ad budget for a local trade?
It depends on the service area, competition, and value of a booked job. The strategy call ends with a practical range based on your market rather than a generic minimum.
Websites & SEO
Do I own my website?
Yes. You own the site, domain, copy, and approved assets. If we stop working together, those assets remain yours.
How long does a new site take?
A focused local-service site can usually be designed and launched in 7–14 days once content and approvals move on time. Larger sites or complex integrations take longer.
Will I show up on Google Maps?
A strong site supports your local visibility, but no agency can honestly guarantee a specific Maps position. We can improve the signals you control and make sure the site supports the areas you serve.
Do you work with businesses outside the GTA?
Yes. VGX Media works with home-service businesses across Canada and the United States when the market is a good fit.
Start with the bottleneck
Still weighing the right next move?
Bring us your market, your offer, and what is not working. We will map the next practical move.